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Ai in a day: Build your Gorgias Customer Service AI Agent for BFCM

DATE  Thursday, October 8, 2026 at 9:30 AM AEDT
WHERE  WeWork - Office Space & Coworking, Sydney, New South Wales
BY  Personal

Get ready for the Black Friday Cyber Monday (BFCM) rush by automating your customer support with cutting-edge AI technology. Led by customer service and consumer psychology expert Emily Elvey, this intensive workshop provides a practical roadmap to building a custom Gorgias AI Agent that reflects your brand's unique voice. You will learn how to train your agent using your specific business data, integrate your existing tech stack, and configure seamless handovers to human agents.

This is a highly hands-on session designed to turn theory into immediate action. By the end of the day, you will have built, tested, and launched an AI Agent that is ready to handle customer inquiries, reducing pressure on your support team during your busiest season. Join us at WeWork Sydney to master your AI tools and connect with other retail professionals over coffee and networking drinks.


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